Northeast Autoworks is your trusted local auto repair shop serving Portland, ME, Westbrook, ME, Scarborough, ME, and surrounding areas. We're a family-owned business with a team of experienced technicians dedicated to providing honest and reliable automotive care.
Our Expertise
We offer a comprehensive range of services to keep your vehicle running smoothly and safely.
General Repairs
- Engine diagnostics and repairs
- Brake repair and maintenance
- Transmission repair and replacement
- Suspension and steering repair
- Electrical system diagnosis and repair
- Cooling system repair
- A/C repair and maintenance
- Battery replacement
Preventative Care
- Oil changes and lubrication services
- Tune-ups and emissions inspections
- Timing belt replacement
- Brake inspections and replacements
- Fluid flushes and inspections
Additional Services
- Tire sales and installation
- Wheel balancing and alignment
- Nitrogen inflation
- Nitrogen leak detection
- Computerized diagnostics
- Loaner vehicles and shuttle service available
Magnum Truck Racks
Looking for high-quality truck racks, rails, and bed accessories? Look no further! We are proud to be a dealer of Magnum Truck Racks and can help you choose the perfect products for your needs.
Customer Focused Approach
At Northeast Autoworks, we pride ourselves on our customer-focused approach. We understand that your vehicle is an important part of your life, and we are committed to providing you with:
- Honest and transparent communication: We will clearly explain the problem and recommend only the repairs that are necessary.
- Quality workmanship: Our technicians are ASE-certified and highly experienced.
- Competitive prices: We offer fair and competitive prices for all of our services.
- Exceptional customer service: Our friendly and helpful staff is dedicated to providing you with a positive experience.
Professional Service and Honesty
Northeast AutoWorks has received numerous 5-star reviews from customers who have had positive experiences with their services. The shop is praised for its prompt responses to customers' needs, honesty in diagnosing and pricing repairs, and fair communication throughout the process. Many customers have mentioned that they have returned to the shop for repeat business, which speaks to the shop's commitment to providing high-quality service.
Work Quality and Communication
Several customers have specifically mentioned the excellent quality of work performed by Northeast AutoWorks. They have praised the shop's ability to diagnose and repair complex issues, as well as their willingness to explain the repairs in a clear and concise manner. Additionally, customers have appreciated the shop's communication style, which is described as friendly, professional, and transparent.
Mechanic's Expertise and Knowledge
Some customers have mentioned the expertise and knowledge of the shop's mechanics, including Vaughn and Todd. They have praised the mechanics' ability to accurately diagnose issues and provide recommendations for repairs, as well as their attention to detail and commitment to getting the job done right.
Negative Experience
One customer, Regina DiCicco, had a negative experience with Northeast AutoWorks. She felt that the shop tried to scam her by diagnosing her car with a long list of costly repairs, which she believed were not necessary. She also felt that the shop's communication style was deceptive and unprofessional.
Contrast
It is interesting to note that the negative review stands out in stark contrast to the overwhelmingly positive reviews from other customers. The shop's reputation for honesty and integrity seems to be well-deserved, as many customers have praised the shop's professionalism and commitment to doing things right.
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