Honesty, Integrity, and Excellence Since 1972
At Yorktown Service Plaza, we're proud to be a one-stop-shop for all your automotive needs. Our mission is to provide top-notch service, quality products, and exceptional customer experiences that exceed your expectations.
Our Story
Established in 1972, Yorktown Service Plaza has been a staple in the Parma Heights community, offering a wide range of services, including tire sales, automotive repairs, and convenient amenities like a deli, propane refill, and car wash. Our founder, Doug Shull, has built a reputation for honesty, integrity, and excellence, which has earned us a loyal customer base that spans generations.
Our Services
Our state-of-the-art facility is equipped with the latest technology and staffed by ASE-certified technicians who are dedicated to providing reliable and efficient service. We offer a comprehensive range of services, including:
- Tire sales and installation for cars, trucks, and SUVs
- Automotive repairs, including oil changes, brake repair, and tune-ups
- Nitrogen fill-ups and tire balancing
- Wheel alignment and battery services
- Xpreswash packages and fleet vehicle services
Why Choose Us
At Yorktown Service Plaza, we're committed to building long-term relationships with our customers. We pride ourselves on our dependability, trustworthiness, and personalized service. Our team is dedicated to providing the best possible experience for you and your vehicle. With competitive pricing, convenient financing options, and exclusive promotions, we strive to make your experience with us truly exceptional.
Our People
Meet our team of experts who are passionate about delivering top-notch service and ensuring your complete satisfaction. From our friendly deli staff to our skilled technicians, we're dedicated to making your visit to Yorktown Service Plaza a memorable one.
Customer Service and Staff
The reviews highlight the excellent customer service and staff at Yorktown Service Plaza. Many reviewers praised the friendly and helpful staff, who were always willing to assist and provide honest advice. The office staff and technicians were described as "amazing, " "polite, " and "professional." One reviewer appreciated the techs' confidence in mounting their tires, while another was impressed with the staff's accommodating nature.
Honesty and Pricing
The reviews emphasize the honesty and fairness of Yorktown Service Plaza. Reviewers mentioned that the staff were transparent about what was needed and unnecessary, and pricing was not outrageous. One reviewer appreciated the shop's honesty in not pushing for repairs that weren't necessary. Another reviewer praised the shop for being willing to provide a written estimate before starting work.
Food and Amenities
In addition to the excellent service, reviewers praised the food and amenities at Yorktown Service Plaza. The shop offers delicious subs and a Wednesday chicken special, and one reviewer appreciated the Ronnoco handcrafted coffee and free vacuum cleaner. The car wash and free vacuums were also mentioned as convenient and well-maintained.
