Honest, Transparent, Convenient, and Quality Auto Repair
At TRUE Automotive, we are committed to providing exceptional customer service and high-quality auto repairs. With a focus on honesty, transparency, and convenience, we have built a reputation for delivering unbeatable results. Since our founding in 2013, our team has worked tirelessly to establish ourselves as a leading auto repair facility, earning hundreds of five-star reviews along the way. Our commitment to excellence is evident in everything we do, from our expertly trained technicians to our state-of-the-art equipment.
Our History
TRUE Automotive began as Markert Motor Works in 2013. Our founders, Dave Markert and Rob Eskew, shared a passion for car care that developed early in their lives. Their partnership was formed after meeting, and they went on to establish Markert Motor Works. In 2019, the company changed its name to TRUE Automotive, reflecting the values of honesty, transparency, convenience, and quality that have always driven our business. Today, we are proud to be part of the Simply True Auto Group, a family of companies dedicated to providing exceptional automotive services.
Our Team
At TRUE Automotive, we believe that our greatest asset is our team. Our technicians are industry experts with extensive training and experience, ensuring that every vehicle that passes through our doors receives the highest level of care. We take pride in our employees, providing comprehensive benefits, retirement plans, and health care to support their well-being and happiness. Our dedication to our team members allows us to attract the best of the best, and we are proud to say that our facility is a great place to work.
What Sets Us Apart
At TRUE Automotive, we strive to be different. We offer upfront costs, no hidden fees, and 100% satisfaction guarantees. Our customers are always informed throughout the repair process, ensuring that they are comfortable with every step. We believe that honesty and transparency are essential in building trust with our customers, and we work tirelessly to maintain these values.
Our Services
We offer a wide range of services at TRUE Automotive, from routine maintenance and repairs to complex diagnostics and repairs. Our expert technicians are equipped to work on all makes and models, ensuring that your vehicle is in good hands. We understand that every vehicle is unique, and we take the time to understand your specific needs and concerns.
Our Locations
TRUE Automotive has multiple locations throughout Georgia and Colorado, making it easy to find a facility near you. Our facilities are state-of-the-art, equipped with the latest technology and staffed by expert technicians. Whether you're in Woodstock, Marietta, Decatur, Suwanee, Lawrenceville, Lakewood, or any of our other locations, we're always ready to serve you.
Why Choose Us?
At TRUE Automotive, we believe that our commitment to honesty, transparency, and customer satisfaction sets us apart from the rest. We're a locally owned and independently operated business, dedicated to providing exceptional service to our customers. With hundreds of five-star reviews under our belt, we're confident that our teamwork, expertise, and focus on customer satisfaction make us the right choice for all your automotive needs.
ExploreTRUE
TRUE Automotive is committed to providing the best auto repair experience possible. With a focus on customer satisfaction, expert technicians, and state-of-the-art equipment, we're the premier choice for all your automotive needs. Whether you're in need of routine maintenance, repairs, or diagnostics, we're here to help.
Exceptional Service and Quality Work
The reviews of True Automotive in Woodstock, GA, reveal a consistent pattern of exceptional service, professionalism, and high-quality work. Customers praise the knowledgeable and friendly staff, including John, Chase, Michael, and Chance, who are described as courteous, patient, and understanding.
Procedural Transparency and Honesty
Many customers appreciate the transparent and honest approach of the technicians, who take the time to explain the necessary repairs and ensure customers are satisfied with the services. The possibility of upselling or taking advantage of customers is non-existent in these reviews, as the staff is described as fair and transparent in their dealings.
Attention to Detail and Prompt Service
The reviews also highlight the attention to detail and prompt service provided by the technicians at True Automotive. Customers appreciate the efficiency and quality of the repairs, which are completed quickly without compromising on quality.
Exceptional Customer Service
The exceptional customer service provided by the staff is also praised, with customers feeling heard, respected, and important. The reviews convey a sense of trust and loyalty, with many customers expressing gratitude and admiration for the staff's dedication to their work.
Consistent Top-Notch Performance
The consistent performance of True Automotive is noteworthy, with every reviewer praising the exceptional service, professionalism, and quality of work. The reviews demonstrate a high level of customer satisfaction and loyalty, solidifying True Automotive's reputation as a top-notch auto repair shop.
