Where Quality Meets Convenience
Your Reliable Auto Service Specialists in North Fort Myers
Artic Auto Air & Service is a family-owned and operated business proudly serving the automotive needs of North Fort Myers and the surrounding areas since 2013. We are dedicated to providing honest, reliable, and affordable repairs and maintenance services to keep your vehicle performing its best.
Our Expertise
We are a full-service repair shop specializing in all aspects of automotive care, including:
- General repairs: oil changes, tune-ups, brakes, exhaust, electrical, transmission, suspension, cooling system, and much more.
- Air conditioning service: diagnostics, repairs, recharge, and replacement.
- Import & Domestic expertise: we have the experience and technology to handle all types of vehicles, from foreign and domestic cars to trucks and SUVs.
Our Philosophy
Customer satisfaction is our top priority. We provide:
- Honest & upfront communication: We explain all repairs and recommendations clearly and concisely, ensuring you understand your options and costs before proceeding.
- Professional & certified technicians: Our team of ASE-certified technicians are highly skilled and experienced, using the latest tools and technology.
- Competitive pricing: We offer competitive rates and provide transparent billing.
- Quality workmanship: We use only the highest quality parts and fluids to ensure your vehicle stays on the road and runs smoothly.
Why Choose Artic Auto Air & Service?
- Years of experience and expertise in automotive repairs and maintenance.
- Friendly and responsive customer service.
- Honest and transparent communication.
- Experienced and ASE-certified technicians.
- Competitive pricing and transparent billing.
- Quality workmanship and genuine parts.
We are committed to providing our customers with exceptional service and value. Contact us today to schedule your appointment and experience the Artic Auto Air & Service difference!
Overall Experience
The reviews of Artic Air and Auto Service are overwhelmingly positive, with 12 out of 15 reviewers giving the highest rating of 5 stars.
Communication and Customer Service
Many reviewers praised the excellent communication and customer service provided by Artic Air and Auto Service. Kyle, a service manager, was consistently mentioned as a standout representative of the company, demonstrating professionalism and courtesy. Reviewers appreciated the clear explanations of diagnoses and repairs, as well as the shop's commitment to keeping customers informed throughout the process.
Quality of Work
The quality of work done by Artic Air and Auto Service was consistently praised, with reviewers highlighting the professionalism and expertise of the mechanics. The shop's attention to detail and thoroughness in diagnosing and repairing problems was particularly noteworthy.
Concerns and Disappointments
Only one reviewer, Karen Weihrauch, expressed disappointment with her experience at Artic Air and Auto Service. She reported that the shop failed to properly complete a repair job, resulting in her being stranded with a faulty vehicle. However, her concerns were addressed when a mechanic was dispatched to resolve the issue.
Conclusion
Overall, the reviews of Artic Air and Auto Service are overwhelmingly positive, reflecting the shop's commitment to providing excellent customer service, quality workmanship, and clear communication. While occasional mistakes may occur, the shop's responsiveness to concerns and commitment to customer satisfaction are notable.
