Hi-Tech Car Care is a family-owned and operated auto repair shop that has been serving the Phoenix community since 1948. With over 70 years of experience, we have built a reputation for providing integrity, knowledge, and high-quality repair work. Our team of skilled technicians is dedicated to keeping your vehicle running smoothly and efficiently.
Our Services
At Hi-Tech Car Care, we offer a wide range of services to meet the needs of our customers. From routine maintenance to repairs and maintenance, we have the expertise to handle any issue that may arise with your vehicle. Our services include:
- Brake System Repair: Our technicians are trained to diagnose and repair brake system issues, ensuring your safety on the road.
- Car Care & Maintenance: Regular maintenance is essential to extending the life of your vehicle. Our team will work with you to create a personalized maintenance plan tailored to your vehicle's needs.
- Cooling and Radiator Service: Our technicians will diagnose and repair cooling system issues to prevent overheating and damage to your vehicle.
- Diesel Maintenance: Diesel engines require special care to ensure optimal performance. Our team will work with you to develop a maintenance plan that meets your diesel vehicle's unique needs.
- Emissions Systems: Our technicians will diagnose and repair any issues with your vehicle's emissions system to ensure it meets environmental and safety standards.
- Engine Performance: Our team will optimize your engine's performance by diagnosing and repairing any issues that may be affecting its performance.
- Fuel Systems: From fuel injectors to fuel pumps, our technicians will diagnose and repair any issues related to your vehicle's fuel system.
- Steering and Suspension Repair: Our team will diagnose and repair any issues affecting your vehicle's steering and suspension systems to ensure smooth and safe driving.
- Tire Services: Our technicians will balance, rotate, and repair your tires to ensure optimal traction and safety.
- Top Shop Award: We are proud to have received the Top Shop Award, recognizing our commitment to excellence in auto repair.
Customer Satisfaction
At Hi-Tech Car Care, we prioritize customer satisfaction. We understand that taking your vehicle to a repair shop can be stressful, which is why we strive to make every experience comfortable and worry-free. Our technicians will work directly with you to diagnose and repair any issues, keeping you informed every step of the way.
Guarantee
We stand behind our work, offering a money-back guarantee for all labor. Our goal is to ensure your vehicle is safe and reliable, and we will not rest until we achieve that goal.
About Our Team
Our team is comprised of experienced technicians who are trained and certified in the latest repair techniques. We are committed to staying up-to-date with the latest technology and manufacturer recommendations to ensure your vehicle is serviced and repaired to the highest standards.
Health and Safety Measures
During these unprecedented times, we want to assure you that we are taking every precaution to keep our customers, employees, and everyone we contact safe. We offer a No Contact Drop Box service, which allows you to drop off your keys and vehicle information without ever needing to enter our shop. Additionally, we disinfect all keys and vehicles to ensure a safe and clean environment.
Overall Review Summary
Positive Comments: This auto repair shop has received an overwhelming number of positive reviews with perfect ratings from various customers who have consistently praised the honest, reliable, and exceptional service provided by the team, including Jim and his staff.
Negative Comments: Only one reviewer, Beverly Senzee, left a mediocre rating and criticism towards the customer service, mentioning they couldn't help with her problem. However, most reviewers highlighted positive experiences and only minor criticisms about pricing.