Your trusted partner in auto repair and restoration services
Who We Are
At Auto Italia, we are a family-owned business that has been proudly serving the Rockville, MD area for over 30 years. Our team of highly skilled technicians are ASE certified and I-CAR trained, providing top-notch auto repair and collision repair services for all makes and models of vehicles. Our goal is to provide exceptional customer service, competitive pricing, and a quick turnaround time to get you back on the road as soon as possible.
Auto Repair Services
At Auto Italia, we offer a complete range of auto repair services, from routine maintenance to more complex repairs. Our services include:
- Routine maintenance such as oil changes, tune-ups, and inspections
- Diagnostic services to identify and repair problems
- Engine work, including engine replacement and repair
- Transmission and suspension repair
- Brake and shock repair
- Electrical diagnosis and repair
- Cooling system flush and repair
- Battery service and replacement
- Tire rotation and balance
- Transmission flush and repair
- Computer diagnostics
- Timing belt replacement
- Air conditioning and heating repair
Collision Repair Services
At Auto Italia, we understand that being in an accident can be a traumatic experience. That's why we strive to make the collision repair process as smooth and stress-free as possible. Our I-CAR certified technicians are trained to repair all makes and models of vehicles, and we work with all major insurance companies to ensure a seamless claim process.
Our collision repair services include:
- Free estimates and competitive pricing
- Expert paint matching
- Dent repair
- Insurance claim and rental car assistance
- I-CAR trained technicians
Why Choose Auto Italia
At Auto Italia, we pride ourselves on our commitment to customer service, competitive pricing, and a focus on quality and efficiency. We are dedicated to providing the best possible service to our customers, and we are confident that you will not find a better auto repair or collision repair service in the Rockville, MD area.
Serious Issues with Auto Italia
Auto Italia has been accused of being dishonest and fraudulent in their business practices. Two customers have given the company a 1-star review, citing poor workmanship and overcharging. One customer reported discovering that half of the issues with their vehicle were not properly addressed, and another customer was charged $1900 for a job that was worth $1200.
Genuine Feedback from Satisfied Customers
Despite the negative reviews, many customers have had positive experiences with Auto Italia. Several customers have given the company 5-star reviews, praising the staff's honesty, professionalism, and quality of work. One customer appreciated the team's expertise and willingness to explain mechanical issues. Another customer was impressed with the speed and fairness of the service. Many customers have praised Steve, the owner, as friendly, helpful, and knowledgeable.
