We Finance Your Future, Not Your Past!
Welcome to Aero Motors, a trusted used car dealership in Essex, Maryland, proudly serving the community since 1953. Founded as a family-owned business, we've grown into one of the largest non-franchised used car dealerships in Maryland, but our core values remain the same: providing quality vehicles, excellent customer service, and a seamless buying experience.
Driven by Family Values
Our dedication to customer satisfaction is deeply rooted in our family heritage. We treat our customers like family, offering personalized attention and guidance throughout the entire process. Our sales team is knowledgeable and passionate about cars, and they're dedicated to finding the perfect vehicle to match your needs and budget.
Quality Vehicles, Exceptional Service
At Aero Motors, we prioritize quality. Each vehicle undergoes a rigorous inspection and comprehensive history report before it's offered for sale. Our experienced technicians meticulously assess the condition of each vehicle, ensuring that you get a reliable and dependable car.
Beyond just selling cars, we also provide exceptional customer service. Our friendly and helpful staff is available to answer your questions, address your concerns, and guide you through the entire process, from financing options to trade-ins and extended warranties.
A Comprehensive Service Center
Beyond selling cars, we also offer a full-service automotive center. Our skilled mechanics are certified and experienced in everything from routine oil changes to complex repairs and diagnostics. We use only quality parts and fluids, ensuring that your vehicle stays safe and reliable.
Community Commitment
As a staple in the community for over 60 years, we are actively involved in local initiatives and endeavors. We believe in giving back to the community that has supported us, and we take pride in creating a positive impact.
Discover the Difference at Aero Motors
At Aero Motors, we are committed to providing our customers with a seamless, stress-free experience. From our wide selection of quality vehicles and exceptional customer service to our convenient financing options and comprehensive service center, we are confident that we can meet all your automotive needs.
Overview of Dealership Experience
The reviews are mixed, with some customers having a negative experience and others having a positive one.
Negative Experiences
- Deception and Lack of Transparency: One reviewer reported that a salesman, Fred, tried to pocket $1,000 by not showing the invoice and later claimed it was on a different tab. The reviewer also mentioned that the mechanic seemed to have a drug issue and did poor work, including overfilling the transmission and smearing grease on the outside of the car.
- Misrepresentation of Vehicle Condition: Another reviewer reported that the odometer reading was 20,000 miles higher than advertised, and the salesmen were unaware of the issue. The reviewer also reported that the car had problems with the tire pressure sensor and battery.
Positive Experiences
- Friendly and Helpful Staff: Multiple reviewers praised the friendly and helpful staff, including Fred, Ed, and others.
- Good Customer Service: Some reviewers reported having a positive experience with the dealership, citing helpfulness, honesty, and a willingness to fix issues with the vehicle.
