Trust us to keep your vehicle dependable and running smoothly!
At Jermantown Shell, we pride ourselves on being your one-stop-shop for all your auto repair and tire needs in Fairfax, Herndon, and Sterling. Our ASE-certified technicians are dedicated to providing top-notch services to keep your vehicle dependable and running smoothly. From routine maintenance to complex repairs, we've got you covered.
Our Services
We offer a wide range of services to cater to all your automotive needs. Whether you need a simple oil change, brake repair, or tire rotation, our experts are equipped to handle it all. We're also an authorized state inspection station, making us your go-to destination for Virginia State Inspections. If you're experiencing car trouble, our online diagnostic center allows you to diagnose car problems and research repairs for your vehicle.
In addition to our auto repair services, we also have an impressive inventory of tires from top brands like MICHELIN, BFGoodrich, and Pirelli. Our knowledgeable staff will help you find the perfect tires for your vehicle, ensuring better fuel economy, all-season performance, or a quiet ride.
Convenience Matters
At Jermantown Shell, we understand the importance of convenience. That's why we offer a range of amenities to make your experience with us as seamless as possible. Take advantage of our free Wi-Fi while you wait, or use our free local shuttle service to get you back on the road quickly. We also have a 24-hour gas station and convenience store, as well as 24-hour vehicle drop-off for your convenience.
Our Promise
At Jermantown Shell, we're committed to providing exceptional service, quality workmanship, and competitive pricing. We're dedicated to building long-term relationships with our customers, and we're proud to serve the Northern VA region.
Overview
The reviews are largely positive, with many customers praising the honesty, fairness, and excellent customer service provided by the staff at Jermantown Shell.
Positives
- Multiple customers appreciated the honesty and fairness of the staff, particularly Brad, who was mentioned by name as being helpful and accommodating.
- Many reviewers praised the quick and efficient service, with some mentioning that the wait was minimal despite a busy location.
- The staff were described as polite, friendly, and professional, with some customers feeling comfortable enough to watch their car being serviced.
- The prices were considered reasonable, with some customers comparing them favorably to other services.
Negatives
- A few customers experienced longer wait times, with one reviewer waiting 2.5 hours for an inspection.
- One reviewer had a bad experience with an inspector who was described as grumpy and seemed to enjoy finding fault with their car.
- Another reviewer had a poor experience with an estimate, with the staff member being rude and making mistakes on the estimate.
