Your trusted provider of auto repair and vehicle maintenance services
Experienced Automotive Expertise in Anchorage, AK
Alaska 4 Wheel Drive has been a trusted name in automotive repair and maintenance in Anchorage, AK for many years. Our team of experienced mechanics is dedicated to providing reliable and trustworthy services to keep you on the road. We offer a comprehensive range of services to keep your vehicle running smoothly and efficiently.
Comprehensive Services for All Vehicles
Whether you need a routine oil change, comprehensive engine repair, or expert electrical diagnosis, Alaska 4 Wheel Drive has you covered. Our services include:
General Repairs & Maintenance
- Oil changes and lubrication
- Brake repair and replacement
- Tire rotations and balancing
- Wheel alignments
- Engine diagnostics and repairs
- Cooling system repairs
- Electrical system troubleshooting and repair
Specialized Services
- Auto and marine electrical system repair
- Suspension and steering system repair
- Transmission repair and replacement
- Emission system repair
- Diagnostic services and tune-ups
Dedicated to Quality and Customer Service
We understand that your vehicle is an important investment, and we treat it with the utmost care and attention. Our mechanics are certified and experienced, and they take pride in their work. We also provide:
- Detailed estimates before any work is begun
- Regular updates on the progress of your repair
- Transparent and honest communication throughout the process
- Affordable and competitive pricing
Why Choose Alaska 4 Wheel Drive?
- Years of experience and expertise
- Certified and experienced mechanics
- Comprehensive range of services
- Commitment to quality and customer service
- Affordable and competitive pricing
Visit Us Today for Expert Automotive Care
At Alaska 4 Wheel Drive, we're dedicated to ensuring your complete satisfaction. Contact us today to schedule a repair or request a quote. We look forward to serving you and becoming your trusted partner in vehicle care.
Customer Experience
The customers of Alaska 4 Wheel Drive have had a mixed experience with the establishment. On one hand, the majority of the customers have had a positive experience, citing great customer service and exceptional workmanship. The reviewers have praised the shop for its ability to diagnose and fix complex problems, as well as for its willingness to find cost-effective solutions for customers.
Positive Feedback
Several reviewers have praised the shop for its excellent customer service, with one reviewer stating that the staff "kept me in the loop the entire time." Another reviewer praised the shop's ability to find used parts, which saved them money.
Negative Feedback
However, one reviewer had a severely disappointing experience with the shop. They reported that their transmission repair took far longer than estimated, with the shop not even starting the work despite the original estimate. The reviewer was frustrated that the shop did not communicate the delay and that they lost money waiting for the repairs to be completed. The reviewer expressed their disappointment, stating that they will never use the shop again.
Outcomes
The positive reviews highlight the shop's strengths in customer service and problem-solving. However, the negative review raises concerns about the shop's communication and timeline management.
