A Trusted Partner for Comprehensive Auto Care in Enumclaw, WA
Mike's Superior Automotive has been providing exceptional auto repair and exhaust services to Enumclaw residents since 2006. We are a family-owned and operated business with a team of highly skilled and certified technicians dedicated to delivering exceptional customer service and top-notch repairs.
Our Expertise
We offer a comprehensive range of services covering all aspects of auto care, including:
Full Service Auto Repair
- Engine repair and maintenance
- Transmission repair and replacement
- Suspension repair and maintenance
- Brake repair and replacement
- Electrical diagnostics and repairs
- Air conditioning repair and service
Maintenance and Inspections
- Oil changes and lubrication
- Tire rotations and balancing
- State inspection and emissions testing
- Battery testing and replacement
- Fuel system cleaning and repair
Specialized Services
- Exhaust system repair and installation
- Diesel repair and service
- Classic car restoration and servicing
Customer-Focused Approach
At Mike's Superior Automotive, we prioritize customer satisfaction. We take the time to explain the issues with your vehicle clearly, provide transparent estimates, and discuss all your options before proceeding with any repairs. We also offer a satisfaction guarantee, ensuring your complete peace of mind.
Our Values
Our core values are:
- Integrity: We are committed to honesty, transparency, and maintaining the highest ethical standards.
- Quality: We use only the highest quality parts and materials in our repairs.
- Customer Focus: Your satisfaction is our top priority.
- Value: We provide competitive pricing and transparent billing.
- Community: We actively support local businesses and organizations.
Join our growing community of satisfied customers and experience the difference that dedicated professionals and personalized service can make!
Overall Experience
The customers who left reviews at this auto repair shop generally had a mixed experience. A few customers left glowing reviews, praising the shop for their excellent customer service, timely work, and fair pricing. On the other hand, one customer had a very poor experience, citing unprofessional behavior, lack of communication, and delayed repairs.
Positive Comments
The positive comments highlighted the shop's friendly and helpful staff, with several reviewers mentioning specific employees who went above and beyond to ensure customer satisfaction. The shop was also praised for its reasonable pricing and high-quality work.
Negative Comments
One reviewer had a very negative experience, citing a lack of professionalism, poor communication, and delayed repairs. This reviewer felt that they were misled and lied to throughout the process, which led to a very frustrating and disappointing experience.
Summary
Overall, the reviews suggest that this auto repair shop has the potential to provide excellent service, but there may be some inconsistencies in their work and communication.
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