Who We Are
At Pro Touch Auto LLC, we are a family-owned and operated auto repair shop that has been serving Fayetteville and surrounding areas for years. Our goal is to provide top-notch service and repair solutions to our customers while maintaining a hometown, family atmosphere. Our team of experienced and trained mechanics, led by owner Justin Harris, have over 30 years of combined experience in the industry.
Our Services
We offer a wide range of services to keep your vehicle running smoothly, efficiently, and safely. Whether you need routine maintenance, repairs, or performance upgrades, our certified technicians have the expertise and training to get the job done right. Our services include:
- Lubrication and oil changes
- Engine and repair electrical systems
- Smog and emissions testing
- Exhaust and A/C systems
- Tune-ups and suspension
- Radiator system maintenance
- Brake and transmission repairs
- Tire inspection and alignment
- And much more!
Our Warranty
At Pro Touch Auto, we stand behind our work with a comprehensive warranty program. For all our repairs, we offer a 24,000-mile, 24-month warranty at no additional cost. Additionally, our customers receive roadside assistance coverage. Our warranty is backed by our experienced and certified technicians who take the time to diagnose and repair your vehicle correctly the first time.
What Our Customers Say
Our customers have spoken highly of our services, praising our professional and friendly staff, timely and efficient service, and commitment to providing excellent customer care. Whether it's a routine maintenance check or major repair, we strive to exceed your expectations and build long-term relationships with our customers.
Get in Touch
If you're looking for a reliable and trustworthy auto repair shop, look no further than Pro Touch Auto LLC. Contact us today to schedule an appointment or to request more information about our services. We're easily accessible from Fayetteville, Tyrone, Peachtree City, Jonesboro, Senoia, Sharpsburg, Riverdale, Brooks, Woolsey, and College Park.
Positive Experiences
Many reviewers praised Pro Touch Auto for their exceptional customer service, honesty, and professionalism. They mentioned that the staff was friendly, knowledgeable, and took the time to explain the repairs in detail. Several reviewers commended specific staff members, such as Caila, Connie, and Jessica, for their excellent customer service. Reviewers also appreciated the timely and efficient completion of repairs, as well as the reasonable prices charged.
Negative Experiences
Some reviewers had a drastically different experience at Pro Touch Auto. Nicole Kennedy reported that her car was damaged while it was in the shop, and the mechanic did not properly protect her car from damage. Cee Dee claimed that a negligent mechanic left their power steering belt loose and alternator bracket damaged, and then tried to charge them top dollar for the repairs. Chantel Williams reported that the shop price-gauged their customers, lied about the time to complete the work, and sent them home with the same problem not fixed.
Mixed Experiences
A few reviewers reported mixed experiences at Pro Touch Auto. LaTasha Bell praised the shop for their professional and helpful staff, but didn't mention any specific issues. Regina Bronner appreciated the shop's transparent communication and reasonable prices, but didn't explicitly state their overall satisfaction. Jayna Rivera reported a positive experience with the receptionist and mechanic, but didn't elaborate on the repair itself.
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