Aberdeen Auto Care has been proudly serving the Aberdeen community for over two decades, offering exceptional automobile repairs and outstanding customer service. We take pride in our dedication to quality, honesty, and personalized attention, making us the trusted choice for countless satisfied customers.
Our Expertise & Services
Our team of skilled technicians are equipped to handle the entire gamut of automotive services, encompassing:
- General Repairs: Brakes, tune-ups, oil changes, battery replacements, exhaust system repairs, and more.
- Advanced Services: Engine and transmission repair and replacement, suspension work, electrical troubleshooting, and diagnostics.
- Preventative Care: Scheduled maintenance plans tailored to your vehicle and driving habits.
Honest & Transparent Service
At Aberdeen Auto Care, we prioritize transparency and integrity. We provide detailed explanations of the issues identified with your vehicle, detailed cost estimates, and regular updates throughout the repair process. You are always in control of the situation, and we only perform work that is necessary.
Customer-Focused Approach
We understand the importance of building strong relationships with our customers. Our friendly and knowledgeable staff is dedicated to providing personalized attention and ensuring your complete satisfaction. We take the time to listen to your concerns, answer your questions, and address your needs with empathy and respect.
Quality & Assurance
We are committed to using high-quality parts and adhering to industry-leading standards. As an Auto Plus Professional Service Center, we offer a comprehensive 12-month, 12,000-mile warranty on all parts supplied.
Trust & Reviews
The positive feedback from our valued customers speaks volumes about our commitment to excellence. We invite you to browse through our extensive collection of reviews and witness the countless instances where we have exceeded expectations.
Loyalty and Trust Issues
Some reviewers have expressed loyalty and trust towards Aberdeen Auto Care, citing excellent services and personal experiences. The majority of the reviewers have given the highest rating, 5 stars, stating that they received exceptional service, quick turnaround times, and transparent communication from the staff.
Charging and Revisions
On the other hand, Adam Cisneros has raised concerns about the dealership's honesty and pricing. He claims that his mom purchased a car with a faulty air conditioner, and instead of fixing it, the dealership provided an estimate for $642.00. Additionally, Adam discovered that some repairs were not completed as claimed, which is a serious issue. He has threatened to report this incident to the authorities.
Poor Customer Service and Lies
Ruta Ruta had a miserable experience at Aberdeen Auto Care. Her friend's car was taken in for repair, but the dealership failed to fix the issue over a period of five days. The staff was uncooperative, dishonest, and unprofessional, according to Ruta. She claims that the dealership lied about the problems with the car and wasted her friend's time.
Unprofessional Closing Hours
Asks Inc has complained about Aberdeen Auto Care's unprofessional practice of closing early without notice. They claimed that the dealership was supposed to close at 3 pm but unexpectedly shut down before that time.
Overall Service
The majority of the reviewers have praised Aberdeen Auto Care for their excellent services, quick turnaround times, and transparent communication. However, there are a few reviewers who have had negative experiences, including issues with honesty, pricing, and customer service.
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