Can You Fix It Today?" and "Honestly, How Much Will It Cost?

At Motor Works & Machine, we pride ourselves on providing top-notch auto repair services to the good people of Tucson and beyond. With over three decades of experience, our team of ASE-certified technicians has earned a reputation for honesty, expertise, and exceptional customer service. Our state-of-the-art facility in Tucson, Arizona, is equipped to diagnose and repair a wide range of vehicles, from domestic to foreign, and including hybrid and electric vehicles.

Our Services

At Motor Works & Machine, we believe that communication is key. That's why our technicians will always provide you with a detailed explanation of your vehicle's issue and the necessary repairs. We take the time to listen to your concerns and work with you to develop a plan that meets your specific needs and budget. From routine maintenance to complex repairs, our experienced team is dedicated to providing you with the best possible service.

Our services include:

AC Repair: Our expert technicians will diagnose and repair your air conditioning system, ensuring your vehicle stays cool and comfortable.
Alignment: We'll get your tires properly aligned, ensuring your vehicle rides smoothly and extends the life of your tires.
Asian Vehicle Repair: Whether you drive a Toyota, Honda, or Mazda, we've got you covered. Our team is experienced in repairing Asian-made vehicles.
Brakes: From routine pad replacements to more complex brake repairs, we'll get your vehicle stopping like new.
Car & Truck Care: From oil changes to tune-ups, our team will keep your vehicle running smoothly and efficiently.
Domestic Cars & Trucks: We're proud to serve the good people of Tucson and beyond with expert repairs for domestic vehicles.
Electric and Hybrid Vehicle Repair: Our team is equipped to diagnose and repair electric and hybrid vehicles, maintaining their high-tech components with care.
Electrical Services: From wiring issues to electrical component repairs, we'll get your vehicle's electrical system running smoothly.
Electronic Services: Our team will repair or replace faulty electronic components, keeping your vehicle's systems running seamlessly.
Engine & Transmission Services: From routine maintenance to complex repairs, our experts will ensure your engine and transmission are running smoothly and efficiently.
Engine Maintenance: Regular maintenance is key to keeping your engine running smoothly. Our team will ensure your engine is properly serviced.
European & Import Vehicle Repair: Whether you drive a Volkswagen, BMW, or Mercedes, our experienced technicians are equipped to repair and maintain European and import vehicles.
Expired Warranty Care: We understand that an expired warranty doesn't mean you're stuck with a lemon. Our team will work with you to maintain and repair your vehicle.
Fleet Brakes: We cater to fleets and commercial vehicles, providing expert brake repairs and maintenance.
Fleet Drive Train: From transmission repairs to drive shaft issues, our team will keep your fleet running smoothly.
Fleet Electrical: We'll diagnose and repair electrical issues in your commercial fleet, ensuring your vehicles stay on the road.

What Our Customers Are Saying

At Motor Works & Machine, we take pride in our exceptional customer service and expertise. Here's what our satisfied customers have to say:

"Great job with my LS1 block. All the workers there are especially Luis. He helped source parts and taught me a lot. I bugged him a lot and he helped me every time I called." - Jose Z.

"We have been long-time customers of Motorworks and Machine. These guys have some of the best prices and they do good work. We've taken all our cars there and have recommended these guys to friends and family." - Brent M.

Update Share

Positive: Some customers appreciated the fast service, great communication, and honesty of the mechanics.

Negative: However, many customers reported issues with the work done, including misdiagnosed problems, overcharging, and poor quality repairs, as well as theft and security concerns.

Mechanic Services and Problems

Several customers have shared their experiences with Motorworks On Valencia, with some having positive and others having negative encounters. The positive comments praise the fast service, great communication, and honesty of the mechanics. On the other hand, many customers have reported issues with the work done, including misdiagnosed problems, overcharging, and poor quality repairs.

Overcharging and Untrustworthy Work

Several customers have reported being overcharged for services, with some experiencing significant price increases after initially agreeing to a certain price. Others have reported finding issues with the work done, including reused parts, incomplete repairs, and poor quality workmanship.

Poor Communication and Lack of Transparency

Some customers have reported poor communication with the mechanics, including not being kept informed about the status of their vehicle or being lied to about the repairs needed. This lack of transparency has led to mistrust and frustration among customers.

Theft and Security Concerns

One customer reported having a $200 Bluetooth speaker stolen from their vehicle while it was in the shop, despite the mechanics claiming there were no cameras outside the shop.

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