Our Story
At Kirksville Brake & Muffler, we take pride in being a family-owned and operated auto service center that has been serving the Kirksville, MO community for many years. Our story began in 1997, when Brent and Taryn Shafer took over the shop and operated it for 20 years. Prior to that, the shop was owned by other individuals for 30 years. In 2017, Ron and Melissa Tennyson purchased the shop from the Shafers, bringing their own unique experience and expertise to the business.
Our Mission
At Kirksville Brake & Muffler, our mission is to provide top-quality auto repair services to our customers, with a focus on building lasting relationships and delivering exceptional results at a reasonable price. We strive to earn your trust by being honest, transparent, and dedicated to our work. Our goal is to make sure you leave our shop feeling confident and satisfied with the services we provided, knowing that your vehicle is running smoothly and safely.
Our Services
As a full-service auto repair shop, we offer a wide range of services designed to meet the unique needs of our customers. Whether your vehicle needs routine maintenance, repairs, or specialized work, we have the expertise and equipment to get the job done. Our services include:
- Brake Repairs: From brake pad replacements to brake fluid flushes, we'll diagnose and repair any issues affecting your vehicle's braking system.
- Custom Exhaust Work: Improve the performance and appearance of your vehicle with our custom exhaust system installations, available from top brands like Flowmaster and Borla.
- Alignments: Keep your vehicle running smoothly and safely with our alignment services, designed to maintain even tire wear and proper handling.
- Suspension Work: From shocks and struts to frame repairs, we'll make sure your suspension system is in excellent condition.
- Diagnostics & Repairs: Use state-of-the-art technology to detect and diagnose underlying issues, and then perform the necessary repairs to get your vehicle running its best.
Our Expertise
At Kirksville Brake & Muffler, our team of ASE-certified mechanics has decades of combined experience in the auto repair industry. We're dedicated to staying up-to-date with the latest technologies and techniques, ensuring that our services are always superior and reliable.
About Our Owners
Ron and Melissa Tennyson, the current owners of Kirksville Brake & Muffler, have a deep passion for vehicles and a commitment to providing exceptional service to our customers. Ron, an ASE-certified Master Mechanic, has years of experience in the auto repair industry. Melissa, a Certified Public Accountant, brings her expertise in finance and operations to the business.
Overall Experience
The reviewers at Kirksville Brake & Muffler have had a overwhelmingly positive experience. The shop's friendly and knowledgeable staff, combined with their honesty and transparency, have earned them a 5-star rating. From routine maintenance to more complex repairs, customers have praised the shop for their efficiency, professionalism, and value for money.
Staff and Service
The staff at Kirksville Brake & Muffler have been consistently praised for their courtesy, patience, and ability to explain complex technical issues in a clear and concise manner. Customers have also appreciated the shop's willingness to go above and beyond to resolve their issues, even offering to bleed brakes, jump-start cars, and provide recommendations on how to fix problems themselves.
Prices and Value
Reviewers have praised the shop for their competitive pricing and value for money. Many have noted that the shop doesn't try to upsell unnecessary repairs or parts, and that they always provide a clear breakdown of the costs involved.
Types of Repairs
The shop has performed a wide range of repairs, including general maintenance, brakes, batteries, exhaust systems, and more. Some reviewers have also noted that the shop has been able to diagnose and fix difficult problems, such as a mysterious engine issue that wasn't detected by other shops.
Community and Customer Service
The shop's owners and staff have been praised for their friendly and welcoming demeanor, making customers feel valued and appreciated. This has led to a sense of loyalty and repeat business, with many reviewers expressing their willingness to recommend the shop to friends and family.
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