Smiles ahead of the other guys!
Your Reliable European Auto Specialists in Albany, CA
Berkeley Motor Works has proudly served the automotive needs of drivers in Albany, California, since 1990. With a team of highly skilled technicians and a commitment to exceptional customer service, we've become the trusted choice for BMW, Mini Cooper, and Mercedes-Benz repairs.
SmartFlow: Our Approach to Auto Care
At Berkeley Motor Works, we understand the importance of convenient and efficient auto care. That's why we've implemented our SmartFlow process, designed to streamline the repair experience for our valued clients. This innovative system allows us to quickly diagnose the problem, provide accurate estimates, and get your vehicle back on the road in a timely manner.
Expert Services for All Your Automotive Needs
Our comprehensive selection of services covers every aspect of vehicle maintenance and repair, including:
General Repairs: Oil changes, tune-ups, brake repairs, suspension and steering adjustments, electrical troubleshooting, and more.
European-Specific Expertise: Specialized attention to BMW, Mini Cooper, and Mercedes-Benz models, including diagnostics, repairs, and maintenance.
Emissions and Diagnostics: Comprehensive emissions testing and diagnostics to ensure optimal performance and regulatory compliance.
Transmission and Electrical Repair: Advanced expertise in handling transmission issues and electrical system repairs.
Why Choose Berkeley Motor Works?
- Experience and Expertise: Our technicians are certified and highly skilled in European vehicles, with extensive training and experience in all aspects of auto repair.
- Quality and Integrity: We use only high-quality parts and fluids, and our workmanship is backed by our comprehensive warranty.
- Customer Focus: Our dedicated team is committed to providing personalized attention, regular updates, and exceptional customer service throughout the entire process.
- Value and Transparency: We offer competitive pricing and provide clear estimates to ensure transparency and peace of mind.
Join us in keeping your European vehicle running smoothly and efficiently!
Excellent Customer Service
The majority of reviewers have had an exceptional experience at Berkeley Motor Works. They praise the expertise of the mechanics, particularly Mike and Scott, who have a deep understanding of German cars, including BMW and Mercedes. Many comment on the friendly and helpful nature of the staff, who take the time to explain the problem and the solution. The repair shop is also commended for its efficiency, with most reviews mentioning that their vehicles were returned to them in a timely manner.
Expertise in German Cars
Reviewers are impressed by the shop's knowledge and experience in working with German cars. They praise the mechanics' ability to diagnose and repair complex issues, often finding the problem quickly and efficiently. The shop's expertise is particularly noteworthy in finding solutions that are not the obvious or costly ones.
Negative Experience
One reviewer, Farhad Qadri, had a negative experience at the shop. He was charged $250 for a diagnosis and was told that his Mercedes had a transmission issue that would cost $2500 to fix. However, after taking his car to a different mechanic, the problem was found to be with the fuel pump, which was repaired for $350. This review highlights the potential for misdiagnosis and overcharging.
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